Asked for an assortment of 10 concentrates at $20 each…..when it rang up the man (who proclaimed to be the manager) asked for $350+, I said excuse me your not talking to a Harvard graduate, but, I know what 10X20=$200…he smirked (with attitude) said, and I quote, “I didn’t have time to update the prices on the chalk board, I then tried giving him a lesson on why companies use chalk boards….but, he was one excuse after another because he got caught screwing I believe one of there biggest customers……he then kept trying to tell me because I am such a good customer he was working with me to fix the problem….he didn’t work with me, he just tried to screw me……
I’m the customer that brings his wife in so he can buy 2X, that’s how good of a customer I am….
I’ll never step foot in your store again, no worries, no need to fire your unethical employee or worry about responding to me…..
Anthony Velez
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September 06, 2024
Update: Owner of this establishment went out of their way to personally reach out to me and not only apologized, but went above and beyond to fix the issue. I wasn't expecting a response from anyone, let alone the actual owner. 10/10 customer service, most definitely. Thanks Adam.
Michael Hamor
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September 06, 2024
It’s Sad I have to go all the way to North Station on train there is Ascend Recreational Store it has $19 Simply Herb brand eighths all the time and the don’t tier price it so 26% thx and still $19 eights . Sorry stem you have no competition!
Last Dabs
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May 21, 2024
Tbr , idk how he feels about his name being put on here , but to whom it may concern , thank you for recommending “creamsicle” , you the real OG , if the manager reads these comments, give him a “thank you” for me
Tea Kay
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February 11, 2024
I love stem! Everyone is so friendly and lovely. The atmosphere is very welcoming and warm, while being quick and efficient. Kelly helped me pick a nice treat and was the best part of the experience!
Asked for an assortment of 10 concentrates at $20 each…..when it rang up the man (who proclaimed to be the manager) asked for $350+, I said excuse me your not talking to a Harvard graduate, but, I know what 10X20=$200…he smirked (with attitude) said, and I quote, “I didn’t have time to update the prices on the chalk board, I then tried giving him a lesson on why companies use chalk boards….but, he was one excuse after another because he got caught screwing I believe one of there biggest customers……he then kept trying to tell me because I am such a good customer he was working with me to fix the problem….he didn’t work with me, he just tried to screw me…… I’m the customer that brings his wife in so he can buy 2X, that’s how good of a customer I am…. I’ll never step foot in your store again, no worries, no need to fire your unethical employee or worry about responding to me…..
Update: Owner of this establishment went out of their way to personally reach out to me and not only apologized, but went above and beyond to fix the issue. I wasn't expecting a response from anyone, let alone the actual owner. 10/10 customer service, most definitely. Thanks Adam.
It’s Sad I have to go all the way to North Station on train there is Ascend Recreational Store it has $19 Simply Herb brand eighths all the time and the don’t tier price it so 26% thx and still $19 eights . Sorry stem you have no competition!
Tbr , idk how he feels about his name being put on here , but to whom it may concern , thank you for recommending “creamsicle” , you the real OG , if the manager reads these comments, give him a “thank you” for me
I love stem! Everyone is so friendly and lovely. The atmosphere is very welcoming and warm, while being quick and efficient. Kelly helped me pick a nice treat and was the best part of the experience!