Our cashier (white woman with short blonde hair) was pretty rude. Everyone else was super nice but our cashier seemed super uninterested and didn’t know the answer to any of our questions. But the people upstairs at the door were really sweet!
The people there is great the service is spectacular.. no matter what you are looking for .. they’ll gladly and patiently walk you thru whichever you seek. I feel sad when I leave with my purchases. I feel encouraged to invite more people. From the time I enter showing my id to the receptionist up top to the cashier downstairs 😂 feel like we all went to high school or college together
The line is waaaay too slow. I've had to wait over 15 minutes multiple times I was the next person in line. On top of that, if you don't come prepared to pay with cash it's an entire ordeal. They text you a link to pay on a website, and it goes super slow since there's poor service, and if your card gets declined (apparently Mastercard began rejecting cannabis sales and the dispensary did not feel the need to inform its customers about that) they will still charge you and keep your money as pending. The website also does not allow you to use a card if you've moved recently, and since I recently moved it would not let me use my card. I asked if they have an atm and they didn't even have one despite all of the steps necessary to pay with a card. Overall took over 30 minutes to get what I wanted on an uncrowded Saturday afternoon when I went in knowing what I wanted, and I had to pay for it twice. Never had any issues like these at pure oasis.
Very nice and friendly staff, they make the customer experience easy and great. The products are great.
Great selection and so much more than your typical dispensary experience.
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