Sanctuary Medicinals Brookline

1351 Beacon St, Brookline, MA 02446, USA

About Sanctuary Medicinals Brookline

4.5 / 5

from reviews

    March 29, 2024

    Horrible customer service. Website was down so I called in and asked for which sativas they had on the menu. Very dismissive and didn’t want to help at all. Told me to just come in and the phone is too far from their menu screen. And this was coming from Lexi the manager! I explained I live an hour away but have been a loyal customer and still didn’t want to help. I wish I had that problem in my business. People asking for more info about my products so they can give me their money but I’m too busy to want their money… Long time customer now taking my business elsewhere. Hope upper management reads this and trains their employees on how to retain customers by providing great service.

    Jeff Steinbrecher
    April 13, 2024

    I don't love their bags. They are different, but also hard to open. The selection is good, first time I've liked the indica section better than the sativa. My favorite is London mints 11. Went back for more!

    LaMAR Sheridan
    March 24, 2024

    There’s an artful facade with an illuminated showroom, well stocked, in a great location. From Greeters to Bud Tenders ,the staff are friendly and product savvy. The daily specials are a welcome breeze !

    Ren Bby
    January 26, 2024

    honestly 2nd time I've been here, both times were really pleasant; kind and helpful staff; good selection and prices that I like, personally. they seem to have deals often- I don't remember the guy's name who helped me the first time I think it started with R and in my 2nd visit, I believe Alex helped me (via my receipt) they both hooked me up, I'm happy !

    teresa Petrie
    May 09, 2024

    Great products and lovely staff - thank you for such wonderful service!!!

    Sanctuary Medicinals Brookline

    Our Address

    1351 Beacon St, Brookline, MA 02446, USA

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