First problem was I went in and told them I placed an order on weedmaps. I was told they couldn't get into their weedmaps because they didn't know their own password. So then I drive home, call and tell the budtender over the phone the order. I drive back and pick up the order. Come home, checking out the concentrates and 3 of them East Coast Cure Hoof, Lonely Bones Hectane, and Mend Cannabis Blue & Cream are all dried out!. No smell, no terps or anything. So Called back and they said they don't take anything back and would only give me a small partial credit and not the amount I paid for the items. With all my other products I ordered I spent over $600 at Mend. Mend used to great and had some awesome customer service. Now it seems things have changed. All dried out products that must have been on the shelves for over a year. Pictures are of the worst offenders. I doubt these are even safe to use. Update: I have spoken with Walter on the phone. He was extremely eager to help me. Told me that he is working on making things better with their inventory. Also said no one should have the kind of experience I had. He told me he would get a care package ready for me. Hopefully it'll be worth at least close to what I spent there. Hopefully it's all fresh. I feel like they are really trying hard to make up for it though.
The place is really clean and friendly. The people help me out and really good deals. Some of the best deals on batter you can get.
There was one dispensary I used to go to which was my number one but since having to move I had tried to find one I liked. I had searched and I found you guys. I'm glad I did. Lindsey is absolutely great! She's knowledgeable and cheers me up if I'm having a bad day. Honestly, since coming here everyone is great. 💜Your prices/products are great. Thank you!
Every time I go into mend they always have the best products and prices always showing love big up to Walter from Dallas mi boi
Amazing customer service and good prices!! i will definitely be returning :)
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