Ayr Back Bay Recreational Adult Use Cannabis Dispensary

827 Boylston St, Boston, MA 02116, USA

About Ayr Back Bay Recreational Adult Use Cannabis Dispensary

4.2 / 5

from reviews

    Kyle Donnell
    -
    December 06, 2023

    Yes, the manager spoke with me, and we came to an adequate resolution. Thank you for that. A new system for customers service issues does need to be instituted. And a system for notifying customers before they arrive about out of stock items they've ordered. Otherwise the store itself is good. Good prices, especially the build your own ounce/half ounce deals. Original Post: Price is decent, and supposed "stock" options are nice. But they have horrible customer service. They keep selling out of items that were pre-ordered, and not notifying customers until after they arrive to pick it up (no calls/text/email). I've been sold mislabeled products (was supposed to be "whole flower", but was micro-buds (pea-size buds), sold at full price! I was also sold an OZ of expensive stuff that wasn't trimmed much, resulting in a couple grams of straight up whole leaves, there was even loose stems in it. I reached out to the company, and they just ignore me. The one time they did respond, I was offered a measly 10% off coupon, which they didn't even end up honoring! Absolutely horrible customer service. I'm going to start going back to Ascend Dispensary. They are hair more expensive, but I've had zero issues with them. Avoid AYR!!!!

    Priscilla Portugal Moreno
    -
    May 15, 2024

    All the staff are super helpful and friendly and nice. I always go inside and feel so much love and warmth and welcoming vibes.

    j brown
    -
    February 17, 2024

    Good staff. Real customer service. A hello and a good vibe go a long way. Clean and slightly futuristic. Think THC Enterprise starship. Good prices. Near coffee shops, restaurants, and across from the mall. Mr Jeff approved.

    Sam Archer
    -
    December 23, 2023

    This could have been a five star review. Ayr Back Bay was my go to dispensary because it was always so convenient. I'm on a tight schedule and they would always let me bring my bike inside. Today I was told I could not bring my bike in and treated like I was trying to do something sketchy by doing so. It was never a problem in the past. Sorry to say, you're losing a repeat customer. I will just find someplace closer to home.

    Shani Odwin
    -
    December 22, 2023

    It’s always a pleasant experience going here. Never knew that this place was here until my boy told me about it. It’s convenient and has tons of options. The people there are very friendly and helpful. Typically go there maybe twice a week. It’s never to crowded and usually an in and out process.

    Ayr Back Bay Recreational Adult Use Cannabis Dispensary

    Our Address

    827 Boylston St, Boston, MA 02116, USA

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